Frequently Asked Questions

General FAQs:

What is Drop Catching?

Drop Catch refers to a service that registers a domain name which is expiring. Any good domain that is expired and gets dropped, is immediately registered by individuals and registrars within micro-seconds hence making it impossible to be registered by anyone else. iNBackorder comes into play here; with our horsepower of multiple servers and connections, we register your favorite .in domain for you at the exact moment it drops.

 

How do I start Backordering with you? What is Needed?

You need to create an account with us in order start backordering your names. Once done and verified, you can start placing your Backorders on our site. We use a pool of registrars and the information about managing your caught domains would be sent to your email once your ordered domain is successfully registered.

 

Can I order any .in domain with you?

You can order any domain with .in/co.in/firm.in/gen.in/ind.in/net.in/org.in extensions with us, which is dropping within next 35 days. The domain must have a “Redemption Period”, “Pending Delete” or “Pending Delete: Scheduled For Release” Status in the whois. Don’t worry if you are not technical about these statuses. Our system automatically finds the appropriate status at the time of searching and informs you whether the domain can be available to order or not.

 

Are there any other charges? Do I need to pay anything additional for domain registration?

The pricing that you see while placing your orders, is the base amount that you need to pay if you order is successful and there were no orders for the same domain. There are no any additional or hidden charges. The amount that you will pay, already includes the drop catch service fees + 1 year of domain registration by default.

 

Do I need to pay at the time of Backorder or after the successful catch? How do I make payment?

You do not need to pay anything at the time of submitting your order. Once you win a domain, we send you the Paypal invoice within 24 hours. Once you pay, we push the domain to your account with complete ownership rights.

 

Are my backorders private?

Yes, your backorders are completely private. No information about users or their domains is disclosed or shared by us. Your submitted information is completely secure.


 

Auction FAQs:

 

What happens when more than 1 person orders a domain name?

If a domain is caught by iNBackorder which had more than one orders, the domain goes into a private auction which is accessible only to the users who had placed order for that domain. The system sends an email to all the users who had placed orders for that name, with the link to the private auction. The auction starts at the $25 base price, with $5 increments, and runs for 48 hours. The highest bidder towards the end of the auction wins the domain and has to pay the winning amount within 24 hours. Once the payment is cleared, the domain is moved to customer’s account at the registrar.

 

Are there any requirements to participate in the auctions?

Yes, users need to have a minimum balance of $25 in their iNBbackorder wallet in order to place bids on any auction. Users can instantly top-up their wallet with $25 by Paypal from their “My Account” page. This is a fully usable money which can be used to make any payments at iNBackorder.

 

Are the auctions public? Can I participate in any auction?

The auctions are not public and only the users who had placed order for that domain before its drop, have the access for that domain’s auction. A user can not view or bid on other domain’s auctions if they did not have an order for it.

 

What happens if the highest bidder fails to make the payment?

If the highest bidder fails to make the payment within the stipulated time, their bid is deleted and the domain is offered to the second highest bidder. If the second highest bidder too passes on it, the domain is passed to the market for an open sale. In addition, the defaulter user is blacklisted at inbackorder.com and is charged a penalty fees of $25.

 

What if someone makes sudden last bid during the final moments of an auction?

The auctions have anti bid-sniping feature incorporated within them. Any bid made in the last 60 seconds of the auction, extends the auction by another minute.

 

How Can I keep track of my auctions?

You can view all the auctions you have bid on via your “My Account” page. Additionally, you can also add an auction to your watchlist and they too will reflect under your “My Auctions” tab.

 

What happens if an auctions ends without any bid?

Although this is rare, but If any auction ends without any bids being placed by any participant, the domain by default will be awarded to the first user who had placed order for it for flat $25.

 

What if I am the only user to order a domain? Does it still go to the auctions?

No. If a domain had order from only a single user, it will be straight awarded to the user for $25 flat, without going into an auction.

 

What will happen to the domains that I have already ordered under the first come first serve process before this Auction implementation?

Any uncaught domains ordered under the original first come first serve term (Before 15th August) will be honored as per the original term and will not go to auctions.

 


 

Payments, Prepaid Wallet, and Elite Membership Program FAQs

 

I am your regular customer and now want to order on a frequent basis. Is there any prepay or account-funding option?

Yes, we do have a prepaid wallet system where you can load funds to your account. By this, you  eliminate the additional step of generating the invoice and paying for every domain individually as we simply transfer the domain using the balance in your account. It’s a seamless process for our regular clients. The funds are valid lifetime, and never expire. The minimum amount to top-up is $25, and the maximum is $1000. The wallet balance and transaction history can be viewed in user’s “My Account” section always. In a rare event of you deciding to not using iNBackorder anymore, you can request for a refund of your account balance anytime.

 

What is your Elite Membership Program?

It’s our premium-tier membership. It requires you to deposit funds to your prepaid wallet account, that are fully usable towards all your purchases. The major benefits are:

  • Access to the Bulk Ordering Tool
  • Full Month’s Handpicked List in Advance
  • An exclusive discount of 10% on all auction payments
  • Unrestricted Bidding Limits
  • Priority Support
  • And Much More…

To enroll in the elite membership program, the users need to add a prepay amount of minimum $250 to their wallet, have an account in good standing with previous successful orders, and do a basic verification check.

 

What are your Payment Methods?

We accept Paypal for single domains order, and smaller amounts. For amounts above $250, Crypto payments (Bitcoins) can be facilitated on request.


 

How can I contact you?

Feel free to drop us a message Here