Frequently Asked Questions

Updated: 10-August-2020

General FAQs:

 

What is Drop Catching?

Drop Catch refers to a service that registers a domain name which is expiring. Any good domain which is expired and dropped, is immediately registered by individuals and registrars within micro-seconds, thus making it impossible to be registered by common people. iNBackorder comes into play here; with our horsepower of multiple servers and connections, we register your favorite .in domain for you at the exact moment it drops.

 

How do I start Backordering with you? What is Needed?

Just create an account at iNBackorder, and you can start placing your Backorders on our site. We use a pool of registrars and any additional information about acquiring/managing your caught domains would be sent to your email once your ordered domain is successfully registered.

 

Can I order any .in domain with you?

You can order any domain with .in/co.in/firm.in/gen.in/ind.in/net.in/org.in extensions which is dropping within next 35 days. The domain must have a “Redemption Period”, “Pending Delete” or “Pending Delete: Scheduled For Release” status in the whois. Don’t worry if you are not technical about these statuses. Our automated system finds the appropriate status at the time of searching itself and informs you whether the domain can be backordered or not.

 

Are there any other charges? Do I need to pay anything additional for domain registration?

The price that you see while placing your orders ($25), is the price itself that you need to pay if you order is successful and there were no other orders for that domain. There are no any additional or hidden charges. The amount that you pay, already includes the drop catch service fees + free 1 year of domain registration.

 

Do I need to pay at the time of placing order or after the successful catch? How do I make payment?

You do not need to pay anything at the time of placing the order. Once you win a domain, the system sends you the Paypal invoice immediately which needs to be cleared within 24 hours. Once you pay, we push the domain to your account with complete ownership rights.

 

Are my backorders private?

Yes, your backorders are completely private. No information about users or their orders is disclosed or shared by us to any third party.


Auction FAQs:

 

What happens when multiple people a domain name?

If a domain is caught by iNBackorder which had more than one orders, the domain goes into a semi-private auction. The sends notifies the users who had placed orders for that name, with the link to the auction in the mail.

The auction starts at the $25 base price, with $5 increments, and runs 3 days (Exact auction ending time is mentioned on the auction page itself). The highest bidder towards the end of the auction wins the domain and has to pay the winning amount within 24 hours. Once the payment is cleared, the domain is moved to customer’s account at the respective registrar.

 

Are there any requirements to participate in the auctions?

Users need to have a minimum balance of $25 in their iNBbackorder wallet in order to place bids on any auction. This is to prevent the cases of defaulting and non-genuine bidders. Users can instantly top-up their wallet with $25 by Paypal from the auction page itself. This is a fully usable money which can be used to make any payments at iNBackorder. You can also request a refund of wallet balance anytime.

 

Are the auctions public? Can I participate in any auction?

The auctions are semi-private in the sense that the users who had placed order for that domain before its drop, receive the auction link. They can also view and participate in such auctions via their dashboard anytime. To participate in an auction for a domain which was not ordered by you, you can search for it on the homepage and if the domain is under an active auction, you will be presented with its auction.

 

Do you have a public list of all auctions? Can I participate in any auction if I don’t know the domain name ?

There is no public list of all auctions. You can participate in an auction only if you had either ordered it before its drop, or you know the name already and search for it via the domain backorder page.

 

What is BIN?

A BIN (Buy It Now) is the price at which you can decide to purchase the domain anytime during the auction, and it will immediately finish the auction, making you the winner of the auction.

 

What happens if the highest bidder fails to make the payment?

If the highest bidder fails to make the payment within the stipulated time, their bid is deleted and the domain is offered to the second highest bidder. If the second highest bidder too passes on it, the domain is passed to the market for an open sale. In addition, the defaulter user is blacklisted at inbackorder.com with a defaulter penalty of $25.

 

What if someone makes sudden last bid during the final moments of an auction?

The auctions have anti bid-sniping feature incorporated within them. Any bid made in the last 60 seconds of the auction, extends the auction time by another 1 minute.

 

How Can I keep track of my auctions?

You can view all the auctions for domains you have orders or bid on, via your “My Auctions” page from your My Account section. Also note that all auctions end on 10 PM IST.

 

What happens if an auction ends without any bid?

Although this is rare, but if any auction ends without any bids being placed by any participant, the domain by default will be awarded to the first user who had placed order for it at the regular price ($25).

 

What if I am the only user to order a domain? Does it still go to the auctions?

No. If a domain had order from only a single user, it will be straight awarded to the user for $25 flat, without going into an auction.


Payments, Wallet, and Elite Membership FAQs

 

What are your Payment Methods?

We accept Paypal and Bitcoins for payments under $100. In addition, for amount above $100 we also facilitate Credit Card payments. An extra discount of 5% is automatically applied on all payments by Bitcoins towards Auction Wins.

 

Is there any prepay or account-funding option for regular customers?

Yes, we do have a prepaid wallet system where you can load funds to your account. Using this, you  eliminate the additional step of generating the invoice and paying for every domain individually as we simply transfer the domain using the balance in your account. It’s a seamless process for our regular clients. The funds are fully refundable on request, valid lifetime, and never expire. You might also consider the Elite Membership Program for additional discounts and benefits.

 

What is the Elite Membership Program?

It’s our premium-tier membership which entitles you for exclusive benefits and discounts upon prepaid-funding. At the time of enrollment in Elite membership, you need to deposit prepaid funds to your iNBackorder account and complete a basic verification check. Major benefits include:

  • Full Month’s Handpicked List in Advance
  • Unrestricted Bidding Limits
  • Priority Support
  • Exclusive Discounts (Read Below)
  • And Much More…

The following discounts are applied every time elite members fund their account:

  • 10% Discount on $200 of funding. Effective amount to pay: $180
  • 15% Discount on $500 of funding. Effective amount to pay: $425
  • 20% Discount on $1000 of funding. Effective amount to pay: $800

Wallet funds are fully usable to pay for all new orders at iNBackorder. Funds are used only upon successful catch/win of a domain. The funds are fully refundable on request, valid lifetime, and never expire. Please contact support to check your eligibility for the Elite Membership Program.

 


 

How can I contact you?

Feel free to drop us a message Here